When I was fresh in the insurance industry some 15 years ago (oof), I was taught a somewhat catchy phrase – “NTUC stands for No Trouble Until Claim”. The context was that NTUC Income had particularly competitive policies back in those days, and when you can’t compete in product attractiveness, you come up with creative slogans […]

source: https://thefinance.sg/2024/05/29/are-some-insurers-better-at-claims-than-others/